Gambling should be for entertainment purposes, and Bitsler is focused on offering you the best gaming experience. However, for a small number of people, gambling can cause problems. Bitsler is committed to support responsible gaming, so we would like to make you aware of the risks too.

Signs You May Have a Gambling Problem

It’s important to know if gambling is causing you or others around you harm. Please have a look at the following questions:

1. Do you ever gamble more than you can afford to lose?
2. Do you find it hard to manage or stop your gambling?
3. Do you neglect work, studies, family, friends, or personal needs because of gambling?
4. Does gambling make you feel worried, irritable, or depressed?
5. Do you need to gamble with more significant amounts of money to get the same level of excitement?

If you have answered yes to any of these questions, you may have a gambling problem. We recommend looking at the following sites that can provide help and advice:

1. GambleAware
2. GamCare - Gambling Support Starts Here
3. Gordon Moody - Gambling Therapy

Tips for safe gambling:

1. Balance your gambling with other recreational activities you have.
2. Before you start a gambling session, plan how much and how long you want to spend gambling.
3. Bet only with money that is affordable to you.
4. Take breaks regularly, and stop gambling if you start being frustrated.
5. Learn about the odds and the risks associated with gambling.

Self-exclusion

If you think gambling is causing problems, it might be best to exclude yourself from gambling. You can find our permanent and temporary self-exclusion options here.

Underage gambling

Bitsler only accepts players over 18 years of age. In our Terms and Conditions, we make it clear that you must be over 18 years of age and require explicit consent at the registration. Underage players will have their accounts permanently blocked and their winnings forfeited.

If you are an adult player on Bitsler and there are any underage members in your household

1. Make sure they can't access your computer when casino software is running.
2. Protect your account with a password that they don't know.
3. Do not allow them to participate in any gambling activity.
4. Keep all your payment methods (crypto-wallets, cards, etc.) out of reach.
5. Do not save passwords onto your computer.
6. Use internet filters such as CyberPatrol and Net Nanny to reduce the chance of underage gambling in your home.

Questions?

For any other questions regarding responsible gaming, please contact our support.